Frequently Asked Questions Regarding Our Dog Waste Removal Service
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What is SCOOPERS' service area?
While we are locally headquartered in Oswego, IL, we also service many of the surrounding cities such as: Yorkville, Montgomery, Aurora, Naperville, Plainfield, and Plano. There may be an additional commute charge of $5 to $10 for locations on the edge of our service area.
Do I have to sign a contract?
How do I start my service with SCOOPERS?
Click “Sign Up Now” or call us at (844) 997-2667!
Is there an extra charge for the initial cleaning?
Initial Cleanups start at just $25. This covers the first 30 minutes of cleanup time. After the first 30 minutes, the rate is $1 per minute.
Do I have to be home when my yard is serviced?
Is there an extra charge for "bigger" dogs?
Our rates are exactly the same no matter the size or breed of the dog. We keep it simple and fair for every dog owner.
Is SCOOPERS a locally owned and operated business?
YES! We are a locally owned and family operated business with a focus on 100% customer satisfaction. Our goal is to provide quality, professional service at very affordable pricing, to ensure that every dog owner has the opportunity to use our dog waste removal services. We aim to maintain a professional image with high standards, but our emphasis is on exceeding the expectations of our local customers. We appreciate ALL of our loyal customers!
Do you offer any discounts?
How and when is payment collected?
What happens if it rains or snows?
Can my dog(s) be in the yard while SCOOPERS is servicing it?
It’s your decision! We love dogs, and our service techs are trained to identify friendly or aggressive dog behavior. However, if your dog displays aggressive behavior that prevents us from cleaning up the yard, an additional service charge may apply. If you feel your dog will not prevent us from servicing the yard, then we’d be more than happy to have their company!